Transparent Pricing

Rates & Fees,
In Full.

Every rate we pay, every rate we charge, and every fee that can appear on your statement — published on one page and updated whenever they change.

What we pay you

Savings & deposit rates

Annual interest rates paid on deposit accounts
Account Annual rate Conditions
Everyday Checking 0.15% No minimum balance
Interest Checking 0.85% Balance of 2,500 and above
Instant Access Savings 2.40% Withdraw any time
Goal Saver 3.10% One withdrawal per quarter
12-Month Fixed Deposit 3.85% Funds locked for the term
Business Reserve 2.75% Registered businesses only

Rates shown are annual and variable unless the account is a fixed-term product. Interest is calculated daily and credited monthly.

What borrowing costs

Borrowing rates

Representative annual percentage rates for lending products
Product Representative rate Notes
Personal Loan from 7.9% APR Unsecured, 1–7 years
Auto Loan from 5.4% APR New and used vehicles
Residential Mortgage from 4.6% APR Subject to valuation
Working Capital Facility from 8.5% APR Revolving, business only
Equipment Finance from 6.2% APR Asset secured

The rate you are offered depends on the amount, the term and your circumstances. Rates shown are the lowest currently available and are not guaranteed to everyone who applies.

Service charges

Account fees

Standard account service charges
Account maintenance Free
Domestic transfer Free
International transfer (SWIFT) 18.00
Debit card replacement 10.00
Expedited card delivery 35.00
Paper statement (per month) 3.00
Stop payment order 15.00
Returned payment 25.00
Account closure within 6 months 20.00

No fee surprises

If a charge is not on this page, it does not apply to your account. Where a fee changes, existing customers are notified before it takes effect.

Charged something unexpected?

Ask us. If a fee was applied in error we refund it.

How to raise it →
Cards & cash

ATM & card charges

Charges for cash withdrawals and currency conversion
Our ATMs Free
Domestic partner network Free
Other domestic ATMs 2.50 per withdrawal
International ATMs 3.00 + 1.5% of amount
Currency conversion 1.5% of amount

The small print

All rates and fees are shown in the account’s base currency and are correct as at 4 August 2026. Variable rates can change; we give notice before a change that is to your disadvantage.

This page is a summary. The full terms for each product are in your account agreement, and nothing here is a personal recommendation. If you are unsure which product fits, speak to us before you apply.